Privacy Policy

1. Preface

At Escrow Trust Services (“Company”, “we”, “us”, or “our”), we are committed to protecting your privacy and safeguarding the personal information you provide when accessing our website and using our services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our cryptocurrency escrow platform. By accessing or using the Services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Personal & Contact Information

Full name

Email address

Phone number

Account & Transaction Information

Cryptocurrency wallet addresses

Transaction details related to escrow services

Payment and fee-related information

Technical & Usage Information

IP address

Device and browser information

Log data and usage activity

Cookies and similar tracking technologies

Communications

Customer support inquiries

Communications sent through the platform

We collect information directly from you and automatically through cookies and similar technologies when you use our Services.

3. How We Use Your Information

We use personal information for purposes including, but not limited to:

Providing, operating, and maintaining our escrow Services

Processing escrow transactions and releasing funds

Verifying user identity and preventing fraud

Communicating with you regarding your account or transactions

Improving platform security and user experience

Complying with legal, regulatory, and compliance obligations

Sending service-related updates and important notices

We do not sell your personal data to third parties.

4. Disclosure of Information

We may disclose personal information in the following circumstances:

Service Providers

We may share information with trusted third-party providers who assist with platform operations, hosting, security, analytics, and customer support.

Legal & Regulatory Compliance

We may disclose information if required to comply with applicable laws, regulations, legal processes, or governmental requests.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

All disclosures are limited to what is necessary and appropriate.

5. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform or electronic storage system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Escrow Trust Services uses cookies and similar technologies to:

Improve website functionality

Analyze usage and performance

Enhance user experience

You may manage or disable cookies through your browser settings, although some features of the platform may not function properly as a result.

7. Your Rights & Choices

You have the right to:

Access your personal information

Request correction or updates to inaccurate data

Request deletion of personal information, subject to legal obligations

Opt out of marketing or promotional communications

To exercise these rights, please contact us using the details provided on our website.

8. Cryptocurrency & Payment Information

All escrow transactions are conducted using supported cryptocurrencies. Escrow Trust Services does not store private wallet keys or passwords.

Transaction-related information is retained only as necessary for escrow processing, compliance, dispute resolution, and legal obligations.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If you believe that a minor has provided personal information to us, please contact us immediately so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. Escrow Trust Services is not responsible for the privacy practices or content of those third parties.

We encourage users to review the privacy policies of any external sites they visit.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Your continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Disclaimer

The Services are provided on an “as is” and “as available” basis. Users acknowledge that cryptocurrency transactions carry inherent risks and agree to use the Services at their own discretion.

Escrow Trust Services disclaims liability for losses arising from factors beyond our reasonable control, including blockchain network failures or external security breaches.

13. Entire Agreement

This Privacy Policy, together with our Terms of Service, constitutes the entire agreement between you and Escrow Trust Services regarding the collection and use of personal information and supersedes any prior understandings.